Wifi wont connect after Windows 10 14959.rs_prerelease.161026-1700 Fast Insider Update

We have a handheld (Brand New GPD Windows 10 bit) with a Broadcom 802.11ac Wireless PCIE as wifi internal card.

We had no issues prior to updating and were running prior fast insider updates.

We can find the wifi network and enter the password but then it comes back with cannot connect to network error

Router is Apple Airport Extreme with WPA2 Personal as security protocol

We have  of course rebooted both modem and router and while we do have internet only wired (using a USB network cable plug in meantime)

We have also uninstalled and reinstalled using all of the three versions of the driver for Windows 10 for the Broadcom (only were able to find drivers for Windows 10)

The diagnostics are as follows:

Windows Network Diagnostics
Issues found
Problem with wireless adapter or access point Not fixed
Reset the wireless adapter Completed
Investigate router or access point issues Completed

Issues found
< Problem with wireless adapter or access point Not fixed

Reset the wireless adapter Completed

Network Diagnostics Log
File Name: 92494370-F894-4307-9DE9-26C4DBB99D06.Repair.2.etl

Investigate router or access point issues Completed
If you're connected to a hotspot or domain network, contact the network
administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights
on the device are off, wait at least 10 seconds. 3. Turn the device back on or
plug it back into the power outlet. To restart a router or access point that has a
built-in battery, press and quickly release the Reset button.

Network Diagnostics Log
File Name: DB8F95C1-4752-4996-87C8-534D9C7E7188.Repair.5.etl
Detection details
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
Description . . . . . . . . . . : Broadcom 802.11ac Wireless PCIE Full Dongle Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 1.516.0.0
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem39.inf
Inf File Date . . . . . . . . . : Tuesday, February 9, 2016 7:33:55 AM
Section Name . . . . . . . . . : BCM43XAC_NT62_4356
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_43ec
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 7003d625-2038-4d8d-a139-cf718c2f35d4
Interface name: Broadcom 802.11ac Wireless PCIE Full Dongle Adapter
Interface type: Native Wi-Fi
Connection incident diagnosed
Auto Configuration ID: 3
Page 1 of 3
file:///C:/Users/admin/AppData/Local/Diagnostics/460911090/2016110621.002/ResultRep... 11/6/2016
List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 3
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
Information for Auto Configuration ID 2
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 1 item(s)
Profile: (Not Shown due to Privacy but a Visible Profile)

SSID: (Not Shown due to Privacy but a Visible SSID)
SSID length: 19
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Auto Configuration ID 1
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native Wi-Fi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 7003d625-2038-4d8d-a139-cf718c2f35d4
Interface name: Broadcom 802.11ac Wireless PCIE Full Dongle Adapter
Interface type: Native Wi-Fi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No
Result of diagnosis: No problem found
Network Diagnostics Log
File Name: 50EF634B-C67C-4407-8A1B-9297256CC8B4.Diagnose.0.etl
Network Diagnostics Log
File Name: 92494370-F894-4307-9DE9-26C4DBB99D06.Diagnose.1.etl
Page 2 of 3
file:///C:/Users/admin/AppData/Local/Diagnostics/460911090/2016110621.002/ResultRep... 11/6/2016
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: GPDHANDHELD
Windows Version: 10.0
Architecture: x64
Time: Sunday, November 6, 2016 1:28:07 PM
Publisher details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Page 3 of 3
file:///

 

Question Info


Last updated April 16, 2019 Views 1,221 Applies to:

Hi,

Please check the article about Fix network connection issues in Windows 10 to see what might have caused the issue and apply the suggested resolution.

Provide us an update on the progress of this concern.

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Nope.  the network troubleshooter and 4 reboots, then troubleshooter 6 more times; deinstall qualcomm atheros 9485 device and reboots did not solve this problem for me.  Wifi is intermittent works for 5 minutes then goes away.

Any more ideas?

Thanks, Brian

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Hi Brian,

To help you with your concern regarding the wireless connection on your computer, let me suggest you to boot your computer to Safe Mode with Networking and see if the issue persist.

Please let us know how it goes for us to assist you further.

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Hi

I had the same problem with the WiFi connection. Went through all the standard steps, but what worked was a "dns flush". In your command prompt (start -> Windows System -> Command Prompt) and enter "ipconfig /flushdns".

My connection came back after that. Some other sites say you need to reset and renew the dns, but I didnt need to - just check your connection after the flush. 

Hope it helps.

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This is what you should try...

I had the same problem and it worked for me...

First make sure the following is done from an administrator account.

You will be typing the following into the CMD console, so make sure it is copied exactly as I have typed it here

(ONLY what is within the quotes).

1. While holding down the Windows key,

press the R key

The Run dialogue should now be open.

2. In the Run dialogue type "cmd" and press Enter.

The command prompt should now be open.

3. Type "ipconfig /flushdns" and press Enter.

4. Type "ipconfig /registerdns" and press Enter.

5. Type "ipconfig /release" and press Enter.

6. Type "ipconfig /renew" and press Enter.

7. Type "netsh winsock reset" and press Enter.

8. Restart your system.

That's it...

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3 people were helped by this reply

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