Windows 10 Insider Preview, there were problems installing some updates14291 - Error 0x80240031

Error:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:  Windows 10 Insider Preview 14291 - Error 0x80240031

Tried everything on Microsoft blogs and forums,  I am out of options

Current build is 14279.rs1_release.160229-1700 which I installed 2 days ago successfully.

This build has very poor network performance. Previous builds did not.  Please help

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hello,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I suggest you to try the below steps and check if it helps.

Method 1:

I suggest you to run the Windows Update troubleshooter and check if it helps.

1. Click on search bar next to Start Menu.

2. Type “Troubleshooting” without the quotes and click on Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Windows Update 

5. Click on Next and follow the prompts to run the troubleshooter. Restart the PC and check.

If the above steps doesn't work, try the below automatic Windows troubleshooter and check if it helps.

Troubleshoot problems with installing updates http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-10

If the above steps doesn't help, try the below and check.

Method 2:

I would suggest you to manually reset the Windows update components and check if it helps.

Reset Windows update components.

Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates. Please follow the below steps to reset the Windows Updates Components manually:

  1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
  2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
  3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old
  4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver

5. Type Exit in the Command Prompt to close it.

Now you may try running the Windows Updates and check if the above steps resolve the issue.

For reference: https://support.microsoft.com/en-us/kb/971058

Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/)  

How to back up and restore the registry in Windows


Hope this helps. Please do let us know if you need any further assistance.

Thank You.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Do you have an Xbox controller plugged in, as it seems that this is causing troubles with build14291
I'm a unpaid independent Advisor/volunteer

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The suggestion stopping/starting AU above has been proposed many times on the net like copy an paste like it's a default standard answer, but does not work.  also renaming SoftwareDistribution folder fails, even with admin rights.

Finally found the suggestion below seems to work . It start to re-download now from zero. There are more reports with this problem today on this site. Keep you posted.

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/windows-10-insider-preview-14279-error-0x80240031/6d1178c4-7531-44d8-969e-c43b7ac1a3d5?page=1&rtAction=1458315851489

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Switching  OFF "Updates from more than once place" from "How updates are delivered" in "advanced option" fixed it , It installed successfully. Now rebooting...
 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks - that Switch-Off solution worked for me, after all other suggestions failed !

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

About resetting the win updating service  I didn't post it, and yes  it is all over the place and the reason why is because so many come on this site and do no research/searching to find answers but just post, as part of being an Insiders is to do some research. and that fix has help in early builds as I see you are a new insider if you check some of the older builds that was a fix, it seems that removing Xbox controllers and turning of updates from others are the "new" cures. 
I'm a unpaid independent Advisor/volunteer

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried both methods no change
Carl

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

That worked for me! Thanks @only.forest2!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Method 1 worked for me!

Windber, PA

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Worked for me - Thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated December 26, 2020 Views 1,238 Applies to: