Stuck on Build 14332 with Update Error 0x800705b4

Can't seem to get past Windows Update with error 0x800705b4.

Tried a bunch of trips here and elsewhere including renaming C:\Windows\SoftwareDistribution\

Get-WindowsUpdateLog shows

2016/05/13 12:28:01.8062885 11120 13224 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C

and lots of these messages with strange date/timestamps.

1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).
1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).
1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).
1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).
1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).
1600/12/31 19:00:00.0000000 2496 3060 Unknown( 23): GUID=064512d9-8398-3349-942e-c1cb113731d3 (No Format Information found).

Where to look next?

 

Question Info


Last updated May 18, 2018 Views 271 Applies to:
Answer
Answer

Now that you've finally given us a little information, I strongly suspect that your 3rd party security program, Cylance is the cause of your problem. I don't have personal experience with it, but from the provider's description of it, I would expect the prevention of successful checking for updates.

I suggest getting their uninstaller tool to do a clean uninstall of it, then trying again to check for updates.

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