Release Preview: 14393.222 CU Available (and possible issue installing)

There is a new update for Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496).

This brings you to build 14393.222. This is only available if you are an insider that has release preview.

Update October 6, 2016: Official Fix

Microsoft has issued an official script here that will fix this problem.  The previous workarounds are still listed below.

Previous Workaround Solutions

If it cannot install the update and rolls back (you'll see "undoing changes..." followed by another reboot), here are verified solutions:

  1. Bypass Windows Update by installing the latest version directly [Simple]
    Solution posted by Sean8102 on October 1st (page 16)
    Go to the Get Windows 10 webpage and click download tool now.  When you run the tool, select "Upgrade This PC Now" and choose to keep everything (files, apps, and settings).  This will apply the update directly without impacting any of your installed programs at all.  You can also use the tool to create a bootable USB stick and install from that, but no USB stick is necessary if you use the "Upgrade This PC Now" option.


  2. Remove Tasks and Registry for Tasks that that Block The Update [Advanced]
    Solution posted by TomislavRex on October 3rd (page 23 with additional details on page 29)
    Deleted all references to task  \Microsoft\XblGameSave\XblGameSaveTask in the System32 folder, AND all traces of them from the registry (in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache tree.  Noted that deleting some of these involved changing ownership of the keys. The tasks have been recreated during the installation of the update.
 

Discussion Info


Last updated August 11, 2019 Views 54,042 Applies to:

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Same problem here. This is the 1st individual Windows update to fail on my PC (albeit on the Insider Ring) in well over a decade. That said, the update installed just fine on my release ring PCs.
Windows 10 Pro Slow Ring

Thanks all. FINALLY got it to work for me following the footsteps of others who have gone down this path:

  • delete folder C:\Windows\System32\Tasks\Microsoft\XblGameSave
  • delete registry key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave
  • Re-run the update

Tried all the other methods that were suggested by others and they did not work for me. This was some fun figuring this all out. NOT!!!

Wow, thanks for figuring this out. I don't like mucking with the registry so I'll wait for the official MS fix.
Windows 10 Pro Slow Ring
Fantastic - it worked. Thank you very much.

Worked for me too, after 6 failed updates. Thanks to all who brought attention to this fix.

Thanks all. FINALLY got it to work for me following the footsteps of others who have gone down this path:

  • delete folder C:\Windows\System32\Tasks\Microsoft\XblGameSave
  • delete registry key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave
  • Re-run the update

Tried all the other methods that were suggested by others and they did not work for me. This was some fun figuring this all out. NOT!!!

Went ahead and did this and it worked! Thanks so much, you're a genius!

Windows 10 Pro Slow Ring
This fix works well. Thanks! Wondering why that error with such a simple solution has caused so big trouble (rebooting etc....)
After trying all the "fixes" posted, I succeeded with this simple instruction. Thanks!

According to some logs, apparently it's failing to delete a task with "Access is denied" error, and thus rolling back as a result. Try to delete it manually prior to installing the update if exists.

Task is \Microsoft\XblGameSave\XblGameSaveTask

Failed execution of queue item Installer: Task Scheduler ({...}) with HRESULT HRESULT_FROM_WIN32(145).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable

Thank you, you led me to the solution.

After deleting all traces of these two tasks from the Tasks folder in System32, AND all traces of them from the registry (in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache tree - NB: deleting some of these involved changing ownership of the keys) I have successfully updated to build 222. The tasks have been recreated during the installation of the update.

Thank you. This solved the problem.

Thanks so much - worked for me too.

Thanks all. FINALLY got it to work for me following the footsteps of others who have gone down this path:

  • delete folder C:\Windows\System32\Tasks\Microsoft\XblGameSave
  • delete registry key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave
  • Re-run the update

Tried all the other methods that were suggested by others and they did not work for me. This was some fun figuring this all out. NOT!!!

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