Release Preview: 14393.222 CU Available (and possible issue installing)

There is a new update for Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496).

This brings you to build 14393.222. This is only available if you are an insider that has release preview.

Update October 6, 2016: Official Fix

Microsoft has issued an official script here that will fix this problem.  The previous workarounds are still listed below.

Previous Workaround Solutions

If it cannot install the update and rolls back (you'll see "undoing changes..." followed by another reboot), here are verified solutions:

  1. Bypass Windows Update by installing the latest version directly [Simple]
    Solution posted by Sean8102 on October 1st (page 16)
    Go to the Get Windows 10 webpage and click download tool now.  When you run the tool, select "Upgrade This PC Now" and choose to keep everything (files, apps, and settings).  This will apply the update directly without impacting any of your installed programs at all.  You can also use the tool to create a bootable USB stick and install from that, but no USB stick is necessary if you use the "Upgrade This PC Now" option.


  2. Remove Tasks and Registry for Tasks that that Block The Update [Advanced]
    Solution posted by TomislavRex on October 3rd (page 23 with additional details on page 29)
    Deleted all references to task  \Microsoft\XblGameSave\XblGameSaveTask in the System32 folder, AND all traces of them from the registry (in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache tree.  Noted that deleting some of these involved changing ownership of the keys. The tasks have been recreated during the installation of the update.
 

Discussion Info


Last updated December 3, 2018 Views 53,414 Applies to:

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 I tried several time to update my desktop PC. With no success. 

"Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

update failed. Sept. 28. 2016"

However, "Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3193494) Sept. 22. 2016"

 was successful.  

It kind of installed 100% then this message showed up on the display : "We couldn´t complete the update. Undoing changes. Don´t turn off your computer".

Any idea, someone?

 I tried several time to update my desktop PC. With no success. 

"Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

update failed. Sept. 28. 2016"

KB3194496 failed 3 times yesterday on my Desktop I think I will try again later today just to see what happens. :)

What version are you on now?
just saying as I'm a unpaid volunteer

What version are you on now?

My Release Preview version was 14393.187 and has reverted back to the 14393.187 each time.

It seems everyone is having the new Update down load problems. The 3 times it failed for me the download showed 100% complete then Preparing to Install finished the Configure made it to 30% and then rebooted then configure went to 100% then a message that could not complete the update and then Undoing Install. Each time was exactly the same failure. So just incase I restored with a saved Image and will retry later today.

 I tried several time to update my desktop PC. With no success. 

"Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

update failed. Sept. 28. 2016"

KB3194496 failed 3 times yesterday on my Desktop I think I will try again later today just to see what happens. :)

I'm also having an issue with this Update.

I'm on build 14393.187.

This update fails during install for me and

pops an 0x800736cc error.

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*********

Please mark my posts as answers or helpful if they are.

I haven't seen any error codes It has just not been able to complete.

Trying again right now and it is downloading very slow but at a regular pace. Hope it works this time never thought I would be thinking of just waiting for the next update for a Release Preview.

 I tried several time to update my desktop PC. With no success. 

"Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

update failed. Sept. 28. 2016"

KB3194496 failed 3 times yesterday on my Desktop I think I will try again later today just to see what happens. :)

I'm also having an issue with this Update.

I'm on build 14393.187.

This update fails during install for me and

pops an 0x800736cc error.

Can I get a copy of your CBS logs? You can use the copylogs tool from my OneDrive and upload the resulting ZIP file there. Thanks! OneDrive is here: https://1drv.ms/f/s!AtwXjrnjoGBml2txQtByBKq8_Yrj

John Wink [MSFT]

John W [MSFT]

 I tried several time to update my desktop PC. With no success. 

"Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

update failed. Sept. 28. 2016"

KB3194496 failed 3 times yesterday on my Desktop I think I will try again later today just to see what happens. :)

I'm also having an issue with this Update.

I'm on build 14393.187.

This update fails during install for me and

pops an 0x800736cc error.

Can I get a copy of your CBS logs? You can use the copylogs tool from my OneDrive and upload the resulting ZIP file there. Thanks! OneDrive is here: https://1drv.ms/f/s!AtwXjrnjoGBml2txQtByBKq8_Yrj

John Wink [MSFT]

Jason, in the process I did a System Restore back to 14393.105, 

so now it's in the process of getting a bunch of updates.

When or if it fails again I'll let you know.

Maybe one of the others having an issue can get those logs for you.

***********
*********

Please mark my posts as answers or helpful if they are.
Same issue installing on Surface 3
Thanks, please let me know!
John W [MSFT]

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