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Mobile Update Issues - No Build Offered *OR* 80242006 Error

Jason[MS] started on

Hello Insiders,

As part of our recent 14951 Mobile flight, some users have reported seeing error 80242006 while trying to take the update.  This error arises as part of a update information collision.

For build14955 that was just released, some users are seeing "no updates available" on their device.

For either of these scenarios, please see the steps below:

  1. Switch your device to the Slow ring
    • Settings > Update & Security > Windows Insider Program
  2. Change device date to 7 days in the future
    • Settings > Time & Language > Date & Time
    • (You may need to switch "Set date and time automatically" to OFF)
  3. Check for updates (should say "no updates available")
    • Settings > Update & Security > Phone Update
  4. Change device date back to current date
  5. Change device back to Fast ring
  6. Check for updates

This should get you fixed up!

- Jason

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