Error 0x80246019, while trying to update windows insider 14388 to 14390

Original Title: Error 0x80246019

Hello everyone i am trying to update windows insider 14388 to 14390 and i am getting this error number "0x80246019" for no reason it downloads the update then it goes to "Preparing to install update" Then all of the sudden it comes up with that error 0x80246019?

Please Help :(

Answer
Answer
 Hi,
 
Thank you for posting you query in Microsoft community.
 
 
I understand that you get error  0x80244019 while you try to update using Windows update.
 
Follow the below methods and check if it helps.
Method 1:
I suggest you to run the Windows Update Troubleshooter and check if it resolves the issue. Follow the below steps.
1.Press Windows + X keys on the keyboard and select Control Panel

2.Type Troubleshooting in the search bar on the Control Panel.

3.Click on System and security under Troubleshoot computer problems.

4.Click on Windows Update under Windows.

5.Click on Advanced on the Windows update dialog box and click on Run as administrator (Enter the credentials if required).

6.Click on Next and follow onscreen instruction complete the Windows Update troubleshooter.

If the issue still persist, follow the below method.
 
Method 2:
I would suggest you to manually reset the Windows Updates Components, restart the computer and check if that helps.
a) Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
e) Type Exit in the  Command Prompt to close it.
 
Now you may try running the Windows Updates and check if the above steps resolve the issue.
 
Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
 
Thank you.

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Question Info


Last updated October 19, 2019 Views 170 Applies to: