Build 16176 Not installing

Just tried to install build 16176 Goes through the whole process and after restart I'm presented with a blue screen with 2 options:  troubleshoot or turn off PC.  I turn off PC then restart and goes back to build 16170. Has anyone else seen this issue?

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What is your pc's default video adapter? 

If your pc has an old video adapter, you could uninstall it from device mgr. and let Microsoft HD video adapter be the default video driver.

You need to run Windows Update troubleshooter to clean out last update process files before you initial build 16176 update again.

JMarco - InsiderDev, Intel i7-3630QM, 16gb Ram,ASUS K55-A laptop - Insider Dev Build 21354.1, 240GB SSD

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Will try.... Having the a

Same problems. After 4 attempts. Was about to clear everything anyway so hopefully it will work.

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it's a AMD  Radeon HD 6450 2GB adaptor, I will try the troubleshooter first and see if that makes a difference. Thanks for the reply.

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Just tried to install build 16176 Goes through the whole process and after restart I'm presented with a blue screen with 2 options:  troubleshoot or turn off PC.  I turn off PC then restart and goes back to build 16170. Has anyone else seen this issue?

My Surface Pro 4 Tablet has similar issue with failure to install 16176:

  1. Configuration phase completes.
  2. Installation phase begins, then fails.
  3. No Options are presented.
  4. A message appears:  "Restoring your PC to previous version of Windows."

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What is your pc's default video adapter? 

If your pc has an old video adapter, you could uninstall it from device mgr. and let Microsoft HD video adapter be the default video driver.

You need to run Windows Update troubleshooter to clean out last update process files before you initial build 16176 update again.

I ran Windows Update troubleshooter and it solved my Surface Pro 4 problems concerning the 16176 installation.  Thanks for the tip.

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What is your pc's default video adapter? 

If your pc has an old video adapter, you could uninstall it from device mgr. and let Microsoft HD video adapter be the default video driver.

You need to run Windows Update troubleshooter to clean out last update process files before you initial build 16176 update again.

I have an NVIDIA GeForce GT 425M video adapter.  I tried the Microsoft HD driver and ran into the same problem with the Blue Screen.  I then uploaded the latest driver for my adapter and still no luck.  I'm worse off than most of you because I've been stuck on build 15058 for a long time and it has been trying to go to build 15063.  Nothing I've tried has helped.

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Have you done clean installs with USB boot up drive? 

There is build 15063 ISO file available here:

https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewiso

http://www.nextofwindows.com/how-to-make-uefi-bootable-usb-flash-drive-to-install-windows-8

method works w10 too.

JMarco - InsiderDev, Intel i7-3630QM, 16gb Ram,ASUS K55-A laptop - Insider Dev Build 21354.1, 240GB SSD

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    I too have the same problem. It's tried to install about a dozen times now. I've cleaned everything out 3 or 4 times. Uninstalled the 'Other' driver at least 6. Uninstalled the ATI driver set the machine had installed but wasn't actually running. The install stops and asks for a language to use then gives me the 2 options, troubleshoot or turn off. I've tried selecting some of the troubleshooting steps but there's no difference.

   

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Hi Alex,

It's possible that what's causing this error is software incompatibility. Since you have already done a few troubleshooting steps to try to fix the issue, we'd like to confirm if you perform the steps suggested by Jmarco0921? If you haven't tried it yet- we recommend following them first.

In addition to that, you may also create installation media to resolve this. You may refer to this support article, for the complete steps.

Update us with the result, so we can further assist you.

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Just tried to install build 16176 Goes through the whole process and after restart I'm presented with a blue screen with 2 options:  troubleshoot or turn off PC.  I turn off PC then restart and goes back to build 16170. Has anyone else seen this issue?
I finally gave up and restored a system image I saved in December.  The only problem with doing this was that I lost all of the changes made since then.  I had backed up my files daily so was able to restore the important ones.  My only fear was that I would be stuck with a really old build and would still have the blue screen.  Fortunately the update problem was fixed and I'm on the latest build with no problems.  I wish I knew what caused the problem in the first place... I guess I'll never know.  I'm going to back up my system image more often so there will be less of a problem if it happens again.

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Last updated February 2, 2021 Views 511 Applies to: