windows update error code (0x80096004)

hi my names maruthi my laptop windows 10 windows 10 not update error code (0x80096004) how to fix this problems please help me

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Last updated October 9, 2019 Views 20,673 Applies to:

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Hi Maruthi,

You may download Windows Update Troubleshooter to troubleshoot error code 0x80096004.

To know more about Windows Update, click here.

Let us know how it goes.

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iam using this step but there no use that time also error 

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Please click this link for further troubleshooting.

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Though it showed after running this tool that all errors are fixed, again windows update is not working and shows error code 0x80096004.System file checker (SFC) also shows nor error.  How to resolve this issue?  I am using "Net Protector" as "anti virus" tool.  Windows 10 64 bit operating system is installed in my Lenovo Laptop Yoga 500.  CPU is Intel i7 processor.  - Vaidyanathan e-mail: ***Email removed***


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Hi,

Thank you for posting your query. We appreciate you for performing the System File Checker, since the result shows no problem or error on your system, we recommend that you click this link: Fix Windows Update errors, it's an article created for this type of issue and contains troubleshooting steps on how to fix the error code.

Let us know if you need further assistance.

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Your suggestion and other methods suggested by others were tried by me but didn't succeed in resolving the issue of windows update error 0x80096004.  However Microsoft support personnel suggested another step which resolved the problem.  I am giving below the steps followed by me to resolve the problem:-

Click Windows+R

"Run" dialogue will appear

Type "Config" and click OK

Now "System Configuration" page will appear

There are 5 heads under this item viz. "Gen", "Boot", "Servies", "Start up" and "tools"

Click "Services"

On the left hand bottom click the box "Hide all Microsoft services"

click OK

On right hand bottom corner click box "Disable all"

Click restart

On rebooting I was able to start update of Windows and Windows upgrade.

Thanks.  Vaidyanathan

-

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Hi,

Thank you for posting your query. We appreciate you for performing the System File Checker, since the result shows no problem or error on your system, we recommend that you click this link: Fix Windows Update errors, it's an article created for this type of issue and contains troubleshooting steps on how to fix the error code.

Let us know if you need further assistance.

Your suggestion and other methods suggested by others were tried by me but didn't succeed in resolving the issue of windows update error 0x80096004.  However Microsoft support personnel suggested another step which resolved the problem.  I am giving below the steps followed by me to resolve the problem:-

Firsst and foremost I was asked to completely disable Anti virus programme "Net Protector" and then

Click Windows+R

"Run" dialogue will appear

Type "Config" and click OK

Now "System Configuration" page will appear

There are 5 heads under this item viz. "Gen", "Boot", "Servies", "Start up" and "tools"

Click "Services"

On the left hand bottom click the box "Hide all Microsoft services"

click OK

On right hand bottom corner click box "Disable all"

Click restart

On rebooting I was able to start update of Windows and Windows upgrade.

Thanks.  Vaidyanathan

4 people were helped by this reply

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(0x80096004)

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Hello,

We'd like to know if you're having the same error code.

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after troubleshooting also i am getting this issue. please find me a solution . 

and also with this text " *Some settings are managed by your organisation "

       

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