Windows Update Database Corruption

5

Potential Windows Update Database error detected

Not fixed

Possible issues may prevent Windows Update from keeping our system up to date.

Repair Windows Update Database Corruption
Completed
One troubleshooting step to resolve WU issues is to delete and re-download updates to your computer.would you like to try this step now? Depending on your network configuration, you may incur download 

Update troubleshooter report. Yes I would!! How do I do it?? Attempt number 8 to update from 14931 to 14936. Another wasted 2 hours. It asks if I want to try their fix, but nothing says how, nor is there a link. 

Amy suggestions?

BTW, I think the database may have gotten wiped on a cleanup. Not retrievable. 

Thanks

 

Question Info


Last updated December 14, 2019 Views 254,203 Applies to:
Answer
Answer

Hi, 

You can try these methods to troubleshoot your Windows 10 update issue:  

Method 1: Run SFC Scan.  

To run an SFC scan, follow these steps:  

  1. Run Command Prompt as Administrator 

  2. Type sfc /scannow and hit Enter.  

This will check and run an auto-repair on the issue.  

Method 2: Run DISM Tool 

After running the SFC scan and the issue still persist, run the DISM to check the system health and to try restoring the files. To run DISM tool, follow these steps:  

  1. Run Command Prompt as Administrator 

  2. Type the following commands:  

    1. DISM.exe /Online /Cleanup-image /scanhealth  

    2. DISM.exe /Online /Cleanup-image /Restorehealth  

NOTE: This might a while to finish scanning. Do not cancel 

Method 3:  

After doing Method 1 and Method 2 but the issue still persist, you can manually reset the Windows Update Components and Run Windows Update process again 

Resetting Windows Update Components will fix those corrupted Components and will help the Update installation quickly. To reset Windows Update Components, follow these steps:  

  1. Run Command Prompt as Administrator  

  2. Stop BITS, Cryptographic, MSI Installer and Windows Update Services. To do this, type the following commands:  

    1. Net stop wuauserv  

    2. Net stop cryptSvc  

    3. Net stop bits  

    4. Net stop msiserver  

  3. Rename SoftwareDistribution and Catroot2 folder. To do this, type the following commands:  

    1. Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old  

    2. Ren C:\Windows\System32\catroot2 Catroot2.old  

  4. Restart BITS, Cryptographic, MSI Installer and Windows Update Services. To do this, type the following commands:  

    1. Net start wuauserv  

    2. Net start cryptSvc  

    3. Net start bits  

    4. Net start msiserver  

    5. Restart your computer and try to install Windows Update 

Let us know how it goes.  

Regards.

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