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18237 Error 0x8007000e: RAM useage

Update: "When we released 19H1 Build 18237 earlier today, we unintentionally released as encrypted. This wasn’t supposed to go out with an external flight. We have begun re-publishing Build 18237 as unencrypted. We are continuing to investigate reports of high memory usage and will monitor to see if the re-published build resolves these issues." - Twitter

Hey Insiders, 

We have been getting a number of reports of high RAM usage and errors related to system out of memory. 

What: Windows Update for Skip Ahead 19H1 update to 18237 getting update failed with error code 0x8007000e or seeing very high RAM useage

Who: 19H1 Insiders running the update for 18237

Why: Root cause is being investigated [TBD]

Details: 

If you are seeing high RAM usage please let us know and upvote and update this FBH post: aka.ms/AA2kmnp

If your update failed with the 0x800700e error please upvote and update this FBH post: aka.ms/AA2kdhg

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We are currently investigating the cause of this, and don't have a work around just yet. I will update this post as soon as we find out more. 

Thanks, 

William

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Hi William,

I assume that you're only interested in RAM usage during the install? I can set at least a machine lower bound of 16GB, as I did not have that error.

Regards,

Stephen

Founder of the STI Project

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Just Error 0x80240037 here:

https://aka.ms/AA2kdhj

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For this particular thread, yes. Feel free to make another thread or use the 18237 thread for other issues. 

If you set a VM to 4-8 GB and tested the update, that would certainly be helpful. The insiders with more RAM seem to be able to power through it, but 4-8 GB insiders are getting the error of system out of memory. 

@rseiler, I saw your post in the other thread, thanks. It's been shared with the engineers.

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Just hit 11gb of ram and the system in unesable ble only have 16gb of ram I know I will have a bsod very very soon  or instead I get the error you mentioned and the memory is not free/uncommitted so windows update is still use 10.1gb of ram

Try to disconnect still 10gb so I restart the pc

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For this particular thread, yes. Feel free to make another thread or use the 18237 thread for other issues. 

If you set a VM to 4-8 GB and tested the update, that would certainly be helpful. The insiders with more RAM seem to be able to power through it, but 4-8 GB insiders are getting the error of system out of memory. 

All is actually fine on my machine, so no need for that (Although it would make a change |--)

About the VM, I would if I could but don't use VM. I'm sure somebody will test it. 

Founder of the STI Project

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Yes almost all of16GB of RAM is used up when download hits 100%. almost seems like it's not writing to disk but RAM instead. I can see it in Task manager how it steadily fills up RAM and no disk activity.

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Hello,

I think (well, almost sure) that the cause of these problems are corrupted cabs. You can check this in "%windir%\SoftwareDistribution\Download" (Try opening some random cabs, it will fail (No MSCF header)). These corrupted cabs are not caused by the download itself but they are corrupted from Microsoft servers.

Or, they are encrypted, still these problems are from Windows Update server side.

Wait until Microsoft fixes this :)

Well, these cabs are encrypted (keys are sent from the server), they are just slow and heavy (very very ram heavy).

Maybe WU fails because it runs out of memory during the decryption, who knows.

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No I, I don't even get to the download. This time I

got error 0x80003f3.

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Please mark my posts as answers or helpful if they are.

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Hi Hiimabdel,

Thanks, do you mind telling us whether you have a 32bit or a 64bit OS? TIA

Founder of the STI Project

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I have a 64bit OS.

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Last updated February 2, 2021 Views 3,792 Applies to: