Change the default location reported in Windows 10 and Cortana

Here is one problem.  Currently, this system does not have imbedded GPS, and therefore Windows is relying on my IP address to determine where I am at.  Needless to say, not only is it the wrong City, but the wrong State.  Windows 10 needs an easy way to set this information when the IP address location approximation is incorrect and no GPS on the computer.

Or, has anyone found a way to override this successfully?

 

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Last updated August 11, 2019 Views 100,956 Applies to:

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Hi,

Thank you for your interest in Windows 10 Technical Preview.

Let us check whether the location is correctly set in system settings. For this go to start and search for 'change location' and check whether the location is correct. If not , please change the location to correct value and then see if changes appear in cortana as well.

If this does not help , I suggest you to run system file checker tool and check if it can fix the issue.

System File Checker which is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files. Perform System File Check (SFC), and then check if this fixes the issue. Refer to the link given below.

Use the System File Checker tool to repair missing or corrupted system files 
https://support.microsoft.com/kb/929833?wa=wsignin1.0  

Note: The troubleshooting steps in the above link are meant for windows 8, however, you can use the

same for windows 10 tech preview as well.

Hope this information is helpful. Feel free to get back to us for any further assistance.

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That does not solve the problem. Cortana and other location based service (if there is no GPS) base the location from the ISP IP location, which for me, shows me about 70 miles away from where I really am. There is no way 'manually' set a location. I can go to the Bing weather site, it defaults to the ISP IP location but I can set it to show my provided location and set it as Home. For example is the weather and search tiles. The Weather one shows data correct for my actual location, the search tile has weather from my ISP. If I ask for something near me, it does the search based on the IPS IP address, not  my actual one.

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Having the same problem.  The only setting I can find to change in Location Settings is my country.  With that, Windows 10 still reads my location from my ISP, 200 miles away. 

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I have the same problem.

2 of my PC's do not use Wifi as they are Ethernet connected and therefore windows location services say I'm in Kings Lynn in the UK, when in fact I'm in March in the UK, which is 25 miles away from Kings Lynn.

Why doesn't Microsoft offer the option to manually set the location.

You have been aware of this issue, for several years now, yet you take no notice.

Its damn inconvenient, and a nuisance.

Our relatives, in New Zealand, cant actually see where we actually are.

25 miles in the USA, might not seem much, but in the UK, we have several large towns and cities around this radius.

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I also am connected using a wired connection to my router and cannot get Cortana to give me news and other information based on my actual location. At least she is giving me the information about the right state, but I am much more interested in the news for my own county than for the city 2 counties away. I also found your suggestion to be useless.

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I tried the steps you listed, and it is not resolving the issue.  According to the IP Address as reported by my ISP (AT&T UVerse), my geographical location is in Morristown, Tennessee.  However, I reside in Gray, Kentucky.  This issue has persisted despite trying the afore mentioned steps. 

As others have mentioned, the native Weather App also gave me this location when it first launched.  However, I was able to set an additional location to Gray, KY and then set it as the default. 

We need this same feature in Windows in order to set a manual location for the entire OS when Windows / Cortana default to using the ISP's IP Address to search for a geographical location when imbedded GPS is not available.

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Having the same problem shows my location as San Francisco when I am on the east coast

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Same issue, ISP's put external IP's in different locations then many of the consumers. Using a wired IP address's "external" IP location as a way of marking a location is fine, but Microsoft really should allow the ability to manually set the location to help the hundreds of thousands of users on ISP's that don't put the physical exit node near the customer.

I know all of the DSL provided in the state of Ohio or at least 99% of it will suffer from this issue. And I'm sure many other states / internet providers will have this as well.

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I sorry but your answer shows that you didn't really investigate to understand the original problem or follow up after your total wrong advise didn't fix anyone's problem.  VERY disappointing.

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Hi,

We apologize for not being able to address your concern in a timely manner.

Let us know:

  • Has the issue been fixed or not?
  • Are you facing any performance issue currently/
  • Have you upgraded to the latest Build "10240" ?

If the issue still persists, then try upgrading to the latest Build “10240” and check the behavior.
See the link: http://blogs.windows.com/bloggingwindows/2015/07/15/build-10240-now-available-for-windows-insiders-in-fast-and-slow-rings/  

Reply to us if you need any assistance/information and we’ll be happy if we could be of any help.

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