Ask a new question

BSOD - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

I am a windows insider preview user for windows 10, I previously was on build 10056 and then I upgraded to 10122. ever since then my computer keeps giving me a BSOD. then it says windows is gathering information and will then restart, which it never restarts. My computer does Boot with no problem but keeps crashing.

I have gathered three mini dumps from three separate crashes and also my MSINFO file for review on this public one-drive link.

https://onedrive.live.com/redir?resid=6173A8B7BD5001%21401


* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi Jeffrey.Marks,

Thank you for posting your question in the Microsoft Community.

Sorry to know that you are facing this issue.

You might be aware that Windows 10 Technical Preview is still in developmental stage, you may expect some compatibility issues as of now and some features or settings might not work as expected.

Unplug all external devices and restart the computer to check if this helps to get to the desktop screen.

If the issue persists, then hold the power button for about 10 seconds to completely shut down the computer. After 5 minutes restart the computer to check if this helps.

Keep us informed to help you further.

10 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I had the same problem on my stream 7 and I tried everything but it will not work it will go into the recovery menu 

then I clicked continue (I tried the advanced options none would work) and it would show this,

The error is KMODE EXCEPTION_NOT_HANDLED.

I tried going to the microsoft store but it was closed. 

Thanks.

Dell XPS 15 9570, Core i7 8750H ,GTX 1050Ti , 32GB DDR4-2666, 1TB SSD , Windows 10 18936

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Zain__Ahmed,

Thank you for the reply.

Sorry to know that you are facing this issue.

Please answer this question to get more clarity on this issue.

  • What is the make and model of the device?

You may completely shut down the device and restart it to check if this helps.

Keep us informed to help you further.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have a hp stream 7. I went to the microsoft store and they said I need a hp recovery partion.

How do I get one if I don`t have a serial number?

thanks

Dell XPS 15 9570, Core i7 8750H ,GTX 1050Ti , 32GB DDR4-2666, 1TB SSD , Windows 10 18936

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Zain,

First of all, I would like to apologize for the delay in responding. 

In this scenario, I suggest you to contact HP support for further assistance with this issue.

http://support.hp.com/us-en

Please feel free to visit our website for any help with Windows Operating System.  

Basith M
- Forum Moderator (Multiple Forums)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i have had the same problem ever since i upgraded to 10 but its only when i try to open my project 64 emulator which i have never had a problem with till now the emulator opens up but when i open a rom the screen go's blue with the error system service exception win32kfull any one got a solution 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This is a new one, I just got. Windows 10 (1511 patch) ist running on three different machines here and I keep having BSOD on all of them occasionally -- usually VIOLATIONs.

I know it's hard to support all that different hardware, but I don't see the light at the end of the tunnel...

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Here we go:

http://easyct.de/download/Minidump.zip

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


If you are over-clocking anything reset to default before running these tests.
In other words STOP!!!  If you do not know what this means you probably are not


1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated February 2, 2021 Views 9,963 Applies to: