Edge will not open on Lumia 640 running on Windows 10.

original Title: build 14361 and 14356 Issues on lumia 640

Edge continues to crash on these build, I cannot even launch it, have to use a different browser altogether.

Downloads are too slow on both wifi and cellular, (emails, store, media)

Anyone else having these issues?

 

Question Info


Last updated September 14, 2018 Views 225 Applies to:
Answer
Answer

Hi Anam,

 

Since the issue is not due to a temporary glitch, perform Hard reset on the mobile device by following steps from the link below and check if the issue is resolved.

http://answers.microsoft.com/en-us/mobiledevices/wiki/mdlumia-mdsettings/how-to-soft-and-hard-reset-your-windows-phone/4ec36474-c21e-4aec-ad1b-30f3afaf824d

 

Write to us with the status of Edge browser not opening on the mobile device for further assistance. Your reply is most important for us to ensure we assist you accordingly.

 

Thank you.

 

 

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