Unable to use Glance Screen on Lumia 920, build 10572

After installing build 10572 and several resets, the Glance Screen is not working.

The link is available in the setting menu, but not working.

A update for Glance Screen is available in the store but installing fails with error 0x803F8006.

Phone: Nokia Lumia 920

OS: 10.0.10572.0

Glance worked on the previous build.

 

Question Info


Last updated May 21, 2018 Views 694 Applies to:
Answer
Yesterday I opened the Windows Insider app and went through the motions to receive fast ring builds. I closed the app to check for updates and received an Insider configuration update (did not check firmware before install so I don't know if there is a version uptick ). The phone restarted after install and voila, Glance is back, still get error for update to glance screen in the store though. Build is still 10581 on Lumia 920.

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Answer

The Glance screen issue is fixed on my L640 with build 10586.  Try installing build 10586 and then do a hard reset.  This refreshes the software and may fix the issue for you.  Make sure you are backed up, though, so you get all your tiles back the way they were.  Good Luck,

Bill

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