rs1_14267 - Breaks System Drive Encryption

We've seen this in previous builds, and it apparently is back in this one:

- Dell Venue 8 Pro 3845

- HP Pro 608 G1

- after upgrading - both report a "Trusted Platform Module 2.0" problem in Device Manager and consequently their system drives are no longer encrypted.

While Windows states that encryption is temporarily suspended and would resume after the next boot, this in fact does not happen.

(edit: changed title to correctly reference build)

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Reply In reply to deleted message
thanks, SAM-R. my bad.
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drahnier
(MS SupportEngineers: Consider asking Cortana before posting your own say)

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It seems that Dell does not list any model in the Venue 8 line as supporting upgrade to Windows 10. You may want to check with Dell support on that one.

HP has issued several advisories and updates for the Pro 608 G1. Have you taken care of the noted issues? 

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I have the same issue with this build on an Asus UX305F.

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Similar issue with Toshiba Encore 2 tablet WT10-A32.

TPM 2.0 in the previous RS1 build was fine with no issues in Device Manager, but in build 14267 Device Manager reports the device cannot start because "The resource requested is already in use".

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Same on the Lenovo Yoga Tab 2.

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For me the issues are resolved after upgrading to build 14271.

Regards,

Jaap

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Fixed with build rs1_14271.

(A decrypt was required before I could successfully re-encrypt system drives.)

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drahnier
(MS SupportEngineers: Consider asking Cortana before posting your own say)

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Last updated February 2, 2021 Views 189 Applies to: