REACHit beta app for Cortana in Windows 10 build 14267 not downloading, error: need to upgrade to Windows 10 to use the app

Windows Insider says REACHit beta is available to download for the Windows 10 build 14267 for Cortana, but when I go to the linked website to get it the website says I need to upgrade to Windows 10 to use the app and the download button is unusable. Since I already have the newest build of Windows 10 this doesn't make sense. Is there a way to work around this issue on not being able to download the app from the Microsoft Store?

OP - REACHit beta app for Cortana in Windows 10 build 14267.

 

Question Info


Last updated May 18, 2018 Views 150 Applies to:

Just installed REACHit beta through the Windows Insider Announcement link 10 minutes ago. 

Using Win10 Pro x64 Build 14267.  No snags at all, as long as you don't mind signing up for a Lenovo account and additional data collection by them.

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Tried to use this link, but the "Get App" button is non-functional and the page says I need to upgrade to Windows 10 to get app; but I already have the newest Preview build.

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Hi Charles,

Thanks for replying to us with the status of your issue.

We appreciate you for trying the troubleshooting steps.

It seems that all the updates in your Windows is not installed properly or might be failed to install.

I suggest you to check for the available windows updates and install it.

Follow the below steps.

  1. Type settings in the Search area on the taskbar and select Settings.

  2. Select Update and Security.

  3. Click on Windows Update and select Check for Updates.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

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I have all the updates installed correctly, the problem is in compatibility between the Lenovo app and Windows 10 Insider Preview. I was able to use a different link to download the product but it still doesn't seem to be integrating with Cortana as it should. I contacted Lenovo but they say they can't see why that is, so for now I'll leave the app installed and see if it will self repair or if an update later will correct whatever the trouble is.

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Are you in the US and have Cortana enabled?

And are you signed in with a Microsoft ID?

Later, Seeker

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Yes, yes and yes. To give short answers to your questions. Unfortunately, though I did finally download the app through the Lenovo website, it still seems to not be coordinating with Cortana as it should, so I'm not sure where to go from there. I believe I have the right app as it was marked as the REACHit beta app for Cortana. The app also downloaded a couple of other programs to my computer as well.

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That seems right.

Thrown in there some where was the sign up at Lenovo for a Lenovo ID.

Seems like there were some asking of permissions along the way as well.

In my case I also ended up having to go on the start menu, find Reachit

 and go through the settings two or three times in order to get all the

service/app permissions set up.

 

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