• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!

 
Discussion
  • This thread is locked from future replies
13605 views

PC Build 15046: Error 80070228 during download

Jason[MS] started on

***Edit #2 2017.03.02 @ 3:45pm PST***

After deeper investigation, we have found there are two issues causing this same error code.

1)  If you do not have more than one language pack on your PC, but you do have an anti-virus client on your device such as Norton or Symantec, please review the following forum thread:  https://aka.ms/15046av

2)  If you have more than one language pack installed, please continue reading below for steps how to uninstall them and continue with the update.  You will be able add them back after you update successfully.


***edit 2017.03.01 @ 4pm PST***

Thanks to the hard work of Insiders (special shout-out to Tino Donderwinkel!), one of the causes of this issue has been discovered.  We have already identified the bug in the OS and it will be fixed in an upcoming flight.

In the short term, please try these steps:

  • Open Settings > Time & Language > Region & Language
  • Right-click and remove any additional languages other than your current system language
  • Close settings
  • Click the Start button, type run and press enter
  • Paste the following:  Lpksetup /u
  • This will open a separate window
  • Remove any additional languages other than your current system language
  • Reboot your PC
  • Re-scan for updates

These steps should fix most affected users.  For others, there are some additional reports of various anti-virus clients causing this same download error.  We are actively investigating those reports and will provide additional updates when available.

(original post below)

---------------------------------------------------------

Hello Insiders,

With the release of build 15046 today, we are seeing reports of error 80070228 hitting users while trying to download the new build.

We are actively investigating this issue and several users have already filed feedback.  We're awaiting for those logs to process so we can dig in.

If you're hitting this issue, please upvote this feedback item so we can assess overall impact:  aka.ms/Wlcw4n

Please stay tuned to this thread for further updates.

Thanks,
Jason

247 people have recommended this discussion

Abuse history


progress