My phone was updated to 8.1 GDR2 but cannot update to Windows 10

*NOTE*

2:15pm PST, April 11th

We have confirmed that all server publishing has completed and all users with supported devices are now able to connect and download the update software to Windows 10.  If you have experienced this issue, please follow these steps:

  1. Ensure that your device is on the approved device list.
  2. Verify that you have installed the Windows Insider application and selected the Fast insider group.  We have not yet published this new update to the Slow insider group.
  3. Reboot your device.
  4. Check for updates.  Settings > phone update > (check for updates)

If you have completed those steps and are not being offered the update, please continue with the steps listed further below.

Thank you!

------------

If you have made it to GDR2, but are not offered a subsequent update to the Win10 preview build, please first return to the Windows Insider app and re-enroll for the Insider Fast group. This will reboot your phone then you can return to settings and check for updates again.

If that still doesn’t get you moving forward (and you’re certain your phone is on the supported model list HERE), please help us by providing some information about your device and carrier.

1) Windows Insider app

2) Tap ... at the bottom right

3) Select About

4) Model & MOID

Just the Model and MOID information please.  Taking a screenshot gives away your IMEI which isn’t awesome.

Thank you!

 

Question Info


Last updated July 29, 2018 Views 21,082 Applies to:

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GDR2 is updated but Windows 10 is not aviable. Insider can find fast and phone is reboot but i cant see any updated.

Lumia 925 - 16 GB

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GDR2 is updated but Windows 10 is not aviable. Insider can find fast and phone is reboot but i cant see any updated

  

16 GB- LUMİA 925

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Lumia 925 32GB AUS-NZ CV

OS: 8.10.15116.125

Fast Group

There are no error messages,

Running Windows Insiders gives fast option only, when you select it, sometimes the app crashes, other times, it lets you restart, but it doesn't update..

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GDR2 is updated but Windows 10 is not aviable. Insider can find fast and phone is reboot but i cant see any updated.

Lumia 925 - 16 GB

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925

8.10.15116.125

Fast

No errors, except those in windows insider during registering (server timeout)

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            I m at fast group and reboot device 5 times

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Damn I see a trend :(

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I have updated to windowsphone 8.1 update 2, after that again checked for preview builds and after selecting fast ring, mobile is getting reebotted and phone update is showing as your phone is upto date.

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Device Model (Lumia 920)

Current OS version (8.10.14219.341)

Which group you've registered to (Fast)

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i have the Error Message after GDR2 Update.

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