My phone was configured for the Fast ring but I don’t see any updates offered for Windows 10

*Note #2*
4:30pm PST, April 15th

Many 640 users have noted that they have not been able update to the Windows 10 Technical Preview.  This was due in part to new 640 device variants being launched and as such we did not have  POP updates published for these devices (POP is a phone-operator-pairing, such as the Lumia 640 on Orange in South Africa).  We are currently publishing update packages for all 640 devices (excluding the 640 XL which is not on the approved list due to the scaling bug).


One additional note:  If your 640 is on software version 8.10.15127.138, you won't be able to update to Win10 yet.  We're working on getting that fixed.  It's not turned on yet so you don't end up in a bad state.

Please check for updates on these devices in the coming hours as these software packages publish to the update server.  Thank you for your continued feedback!

*NOTE*

2:15pm PST, April 11th

We have confirmed that all server publishing has completed and all users with supported devices are now able to connect and download the update software to Windows 10.  If you have experienced this issue, please follow these steps:

  1. Ensure that your device is on the approved device list.
  2. Verify that you have installed the Windows Insider application and selected the Fast insider group.  We have not yet published this new update to the Slow insider group.
  3. Reboot your device.
  4. Check for updates.  Settings > phone update > (check for updates)

If you have completed those steps and are not being offered the update, please continue with the steps listed further below.

Thank you!

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For some of our users we are seeing reports that they have successfully chosen the Fast ring within the Windows Insider application (and their device is on the approved device list), however they are not seeing any updates offered to update to Windows 10 Technical Preview.

If you are experiencing this issue, please post in this thread with the following:

Device Model (Example:  Lumia 920)

Current OS version (Example:  8.10.15116.125)

Mobile Operator Name (Example:  Orange UK)

Please verify you've registered to the  Fast ring (re-open the Insider app and re-select Fast if needed)

Any error messages or screen shots that would be helpful in troubleshooting

Thank you!

 

Question Info


Last updated December 10, 2018 Views 10,223 Applies to:

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Device Model lumia 1020

Current OS version GDR2 ( did the first update)

Please verify Registered, phone updated to GDR2, registered again, rebooted, no updates, registered again, rebooted and still no updates. No updates appear in the updates menu.


Maybe intresting?

Language English US, region The Netherlands

Edit: working now

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GDR2 is updated but Windows 10 is not aviable. Insider can find fast and phone is reboot but i cant see any updated.

Lumia 925 - 16 GB

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Device Model Lumia 1020

Current OS version  8.10.15116.125

I've done the insider app-fast ring-reboot process five times and still says I'm up to date.

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Lumia 925 o2 Germany

8.10.15116.125

I'm on the fast ring

No error, just can't find the Windows 10 update

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Device Model (Lumia 925)

Current OS version (8.10.15116.125)

Checked several times and it is enrolled in the Fast Ring.

Nothing is offerred in Phone Update

Cosmin Tătaru | Windows Insider MVP | Twitter: @cosmintataru | Site (Romanian): https://windowsinsider.ro

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hi I hope you guys fix this quick . Thanks.

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Device Model (Lumia 535 dual sim)

Current OS version (8.10.15116.125)

Have indeed registered in the Insider program. Fast ring is selected. Phone update says "Phone is up to date, last checked 2 seconds ago"

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Device Model Lumia 1020 - UK country variant

Current OS version:  8.10.15116.125

Insider app says I'm in fast ring. I have launched and chosen fast ring multiple times in insider app. Each time on confirming the app shows a 5sec countdown and restarts the phone. No updates coming through in settings > phone update. Thanks for any help!


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Device - Lumia 730

Software version - 8.10.15116.125

got the GDR2 update but no 10 build.

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Device Model Lumia 920

Current OS version 8.10.14219.341

Please verify you've registered to the  Fast ring: Indeed. Reselected it even.

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