Error Code 0x80004005-0x20004 when installing Windows 10

sir, i have tried all the possible methods to update to windows 10 but failed to install.

i have tried approx 9-10 times but the same error occurs repeatdly.

i am currently using windows 8.1 x64

Just wanted to let everyone know that I attempted the install windows 10 but failed every time 

While attempting installation of the Windows 10  I get to the point of almost complete installation......after the complete installation when the windows restart for UPGRADING the windows it shows that black screen only for 4-5 seconds and show 0% and then it restarts and shows that " ATTEMPTING TO RESTORE PREVIOUS VERSION OF WINDOWS"  and my previous window starts normally with the error that " it was not able to complete the installation.....giving an error code of 0x80004005-0x20004.

THE INSTALLTION FAILED IN SAFE_OF PHASE WITH AN ERROR DURING INSTALL RECOVERY ENVIRONMENT OPERATION"

please help me out.

  Any suggestions of what I can do to get the installation to complete?

 

Question Info


Last updated November 17, 2018 Views 1,248 Applies to:

Hi,

Thank you for posting the query on Microsoft Community.

I would suggest you to follow the below link and check the suggestion’s provided by Andre Da Costa, Wiki Author and check if it helps:

How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683 

How to: A list of things to do if Windows 10 Setup fails. 
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-a-list-of-things-to-do-if-windows-10-setup/eba3c864-d9fe-4f8e-9468-81b1f89473ed

Hope it helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi DIVYANSH,

I got the same problem when I tried to upgrade my Windows 7 netbook. I have done numerous upgrade attempts and it always failed in the first restart. Same as you, only show black screen with a large circle and 0% for 4 - 5 seconds, and then it restarts and go back to windows 7.

But thank God my failed upgrade hell ended just a few hours ago and I want to share what I did. I hope it can help you (and other people who get the same issue) get out of your hell too. Just remember that I'm not a tech expert and I don't even know why my past attempts failed and why it succeded now.

Here's how I got my upgrade:

1. Backup all important things (files, software installer, driver) to a safe place. In my case, I backup my data to cloud and DVDs, plus I set up a file backup using Windows 7 native backup feature.

2. After I feel all my data is safe, I reinstall Windows 7 via advanced recovery option. I picked the choice that says it will reinstall windows and I might lose my files. After that my netbook restarts and reinstall Windows 7.

3. After my Windows 7 is installed and activated, I uninstall any program that I don't need (my Windows 7 is OEM so it reinstalled with it's bloatware). And then I run the Windows Update, check for updates and install all of them including optional updates. I repeat the process over and over again until I there's no more update needed to be installed. The only update I didn't install is Microsoft Security Essentials because it always failed, and I don't really want to install it anyway so I skip it. This is the longest step actually, I need about 5 days to download and install all of them.

4. I look up to a folder named ESD in my C: drive, enter the Windows folder and run the setup file. The fact is, I really don't know what sort of folder it is and why it exist in my netbook, but I have a hunch that it contain downloaded files from when I tried to upgrade via Media Creation Tool. On one of my previous failed attempts, I had run the setup file and it runs the upgrade window.

5. The setup run and tried to upgrade my netbook. I choose to skip checking for updates, continue the process and click install. I made sure the power is plugged in, and then I left my netbook, pray, and sleep.

6. When I wake up about 2 hours later, I found that the upgrade has reached the first restart, showing the black screen with large circle. What made me happy was it actually progressed to 25 %.

7. I was still worried it might get another error, so I just leave it continue the upgrade process, and sleep for another 3 - 4 hours.

8. When I wake up, my netbook greet me with "Welcome back, lisally" in Windows 10 styled screen which then guide me through the quick set up. And I knew I succeded this time :')

After that I played with my new Windows 10 and familiarized myself with the interface. The only problem I notice right away is my graphic driver is not installed or detected, but I found it listed as available update in Windows Update. And it's automatically downloaded.

Funny thing is, I didn't even try to tweaks some things up, like some of those articles on the net suggest. I leave all my driver enabled and my internet connection active. I didn't touch the command prompt or delete some suspiscious folders. What I do is just reinstall (or clean install) Windows 7, install all updates, and run the upgrade. (And, oh right, I got no antivirus or antimalware installed.)

Well then, hope you have a better luck with your upgrade :D

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.