Build 17040 freezes at first restart during update

One of my admittedly old and arthritic machines hasn't been able to complete the build 17040 install. It does the initial download, but when it restarts it freezes at the initial blue windows logo screen. I get no spinning dots and no apparent disk activity. I have waited several hours before doing a hard reset and retrying, but get the same result every time.



if you are trying to install any build post 17025 such as 17035, 17040, 17046 and 17063 and you experience one of the following bugs, this are the know workarounds for now…

1 - Windows stuck in logo after first reboot: enter in your mainboard BIOS settings and disable Virtualization or disable ACPI HPET Table, depending of your mainboard.

2 - GSOD or BSOD at some point during the installation: uninstall any third party anitivirus, firewall or another related security software, that could be blocking the access some folders in your system.

8 people found this reply helpful

Was this reply helpful?


Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated February 2, 2021 Views 1,035 Applies to: