Windows 10 (Build 9860 x64) and ATI "Legacy" Cards, work around, allows use of windows 7 (WDM 1.1)driver.

You will need the following package from AMD:

AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8

http://www2.ati.com/drivers/beta/amd_catalyst_13.4_legacy_beta_vista_win7_win8.exe

Instructions :

1. Run the extractor

2. Close the Catalyst Installer when it comes up

3. Navigate in Explorer to C:\AMD\AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8\

4. Right click on  Setup.exe

5. Select  Properties.

6. Go to Compatibility tab.

7. Tick Enable Compatibility.

8. Select Windows 7 from the drop down.

9. Hit Apply and then OK.

10. Run setup.exe

11. Upper progress bar will remain empty lower progress bar will fill an annoying amount of times.

12. A couple warnings asking you to confirm the driver change should pop up,  select Yes/Install, not no/cancel.

13. Progress bar deal again, screen should switch to low resolution and back.

14. Eventually, the Installer will say it's complete with a green check mark.

Notes: If you don't already have the other AMD components (CIM, runtime perquisites, AMD support packages etc.) installed, this will take much longer.

Also turn off any antivirus during this process or the catalyst installer -WILL- freeze during installation and the virus scanner will also freeze.  You will have to system restore if this happens, otherwise subsequent install attempts will invariably fail.

Works on my Dell Laptop with an ATI Radeon HD 4200 Mobility.

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You will need the following package from AMD:

AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8

<snip>

Works on my Dell Laptop with an ATI Radeon HD 4200 Mobility.

I've no idea whether it will work on my old Acer, but thought it worth a try.

Hit my usual problem with the dreadful AMD/ATI site, in that I can't find this driver package.

Where did you find it? I am reluctant to download from third party sites, but if there's one that is free and doesn't bundle a virus, I'd try it.

Many years ago, I swore never to buy anything from AMD again, and this Acer 5102 was my last purchase of a machine with their chipsets.  They really should have got their act together by now.

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I found it on that horror they call a website.   Added to original post.

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Many thanks. I had actually just found it on the website before I checked back here and have been trying it out.

The website said it was for Radeon 2000 cards upwards - mine was an 1100, but I gave it a go.

I went through your instructions and it led to a notice that I had no hardware that matched the driver, and just gave the option OK.

But then it seemed to drop into the full Catalyst install, so I just let it proceed. It went through all the motions and appeared to install correctly. The log file was full of various features with "Success" as the result.

I looked through Device manager and could find nothing with a new driver, but the machine was now massively faster than it had been before.

I've rebooted a few times and it has definitely now stable and usable, whereas before it was just too slow to use at all.

I can't say that I could recommend this to others as I don't know what has changed, but these ATI display drivers do contain chipset drivers. I've previously had this with problems with usb, where the ATI display drivers included drivers for the south bridge part of the chipset.

I don't understand why ATI can't produce a sensible site that clearly states what the drivers do, makes it easy to find them, and recognises and has basic drivers for their older chipsets.

It won't bother AMD, but in the last two weeks I've been consulted about replacement machines by friends and both times I've steered them away from AMD.

Thanks again for the help. It's really good to have this machine working well again and on W10TP.

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AMD/ATI has a very narrow device support window (1-2 years) compared to Intel(5 to ??) and Nvidia(5-15).  This is the reason why this was and will be my last AMD laptop. 

Anyway glad it helped, can't really say much about pre 2000 series cards, as they don't even list them as legacy.

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I agree, AMD/ATI product life cycles are too short. I have enjoyed using their products, but all too fast, they get relegated to being "legacy" when a new version of "something" comes out. Be it a game or an operating system, it seems that you need to go out and upgrade yet again because of some compatibility issue, not because the hardware has gone bad.

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Link no longer works.

Unable to get the driver.

http://support.amd.com/en-us/download/incomplete   is where the link winds up now.

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New link

Work with 10074 build and mobility radeon 4300

http://www2.ati.com/drivers/beta/amd_catalyst_13.4_legacy_beta_vista_win7_win8.exe

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I just setup Windows 10 Pro Build 10130 on my wife's Dell Inspiron One 2305 all-in-one style desktop which also has the ATI Radeon HD 4200 graphics card, but a touch-screen display.  She has Windows 7 and got the Reserve Windows 10 icon automatically and registered for the Windows 10 upgrade.

I had trouble with getting the display to fill the entire screen even with Windows 8 when I tried it, so she had stayed on Windows 7 all this time.  I wanted to make sure that Windows 10 was truly going to work with her touch screen.

What I needed was the Catalyst software so that I could use the overscan / underscan settings to stretch the video right to the edges of the screen.  Otherwise the touch-screen becomes inaccurate and unusable.

What worked for me was to download the drivers from AMD but choose Custom install.  I then left everything checked except the Display Driver itself, since Windows 10 had automatically installed one that was listed as a higher version number.  If I left the driver checked, the driver would not install anyway and when I tried Express install, Catalyst installed no video controls.

Now I know it works, so she will be ready for the July 29th RTM of Windows 10.

Don

2012 Alienware Aurora R4 ALX
Intel i7-3960X, 32GB RAM, 250GB NVMe SSD, NVIDIA GeForce GTX 690

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I have a similar problem. Radeon 4200 chip and a touch screen monitor attached via HDMI. CCC does not display the "My Digital Flat Panel" and other selections because it says there is no digital display so I can not set the overscan to fill the screen. This all worked until build 10130. If it is not fixed by the next build I will have to go back to XP or Windows 7.

See Build 10130 Catalyst Control and digital displays for more details.

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Did you try what I did?  It took me a long time to get it to work.  I had the same issue when I tried Windows 8 on this computer, but did finally get it to work, so I thought I could figure it out again with Windows 10.

Windows 10 will auto-install a driver for the graphics card, but not the Catalyst software that makes the display fill the screen to the edge.  If I let Catalyst install its driver it won't work.  Mine was a clean install to a new partition on the hard disk, just to see if Windows 10 would work right.  The "Get Windows 10" Compatibility scan that ran in Windows 7 on this computer detected no issues, but I knew that getting the display right would probably be an issue.

I would totally uninstall all graphics drivers, let Windows Update put in it's own driver and then add the Catalyst software (but be sure to exclude the video driver itself, by choosing Custom install for the Catalyst software).

Don

2012 Alienware Aurora R4 ALX
Intel i7-3960X, 32GB RAM, 250GB NVMe SSD, NVIDIA GeForce GTX 690

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Last updated December 1, 2020 Views 29,513 Applies to: