Realtek HD 2nd output headphones wont work.. but my speakers does windows 10

I can't seem to get sound trough my headphones using realtek audio manager... It does not even show the green digital output for headphones. i've tried so hard fot atleast an hour, pleas help ;`C

Hi Akordio,

Welcome to Microsoft Community.
I appreciate your interest in windows 10 and I understand the inconvenience you faced. I will help you with this.


This issue could have occurred due to corrupt sound drivers.

Try to use different head phones to check the status of the issue.

If it doesn't work then I would suggest you to follow the below methods to fix issue.
Method 1. Try to run Hardware and sound troubleshooter.

Follow the steps.

1. Press windows + X key then click on the Control Panel.
2. Search for the troubleshooting then click on hardware and sound.
3. Under the hardware and sound click on Playing Audio.

4. Follow the on screen instructions.

Method 2.
I would suggest you to uninstall and try install sound card drivers in compatibility mode from manufacturer site.
Follow the below steps to install drivers in compatibility mode.
1. Right click on driver installation file and select Troubleshoot in compatibility mode and check in the Run this program in compatibility mode. 
2. Tap or click the drop down box and select the operating system, then tap or click OK.
3. Try installing the driver and check.
4. Follow the on screen instructions.
For more information follow the below link:

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


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Question Info

Last updated January 13, 2021 Views 3,859 Applies to: