Windows Update: 14371: Action Center will not allow to click anything

Windows Update: 14371:  

The Action Center options below are all grayed out. I cant click on anything.

How can I fix this.

Answer
Answer

Hi,

I understand the inconvenience you are facing in Windows. We will help you.

  • Do you have any other user accounts to check if the same issue is persisting in other user accounts also?

There might be some system files conflicting to cause this issue in Windows.

I suggest you to follow some methods which helps you resolve the issue.

Method 1: Perform a SFC scan (System file checker) scan and check if the issue persists.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

How to use the System File Checker tool: http://support.microsoft.com/kb/929833

Method 2: Run the DISM tool and check if it helps.

  • Press Windows + X keys and select the Command prompt (admin)
  • In the Administrator: Command Prompt window, enter the following commands.
  • Press the Enter key after each command: 

                         DISM.exe /Online /Cleanup-image /Scanhealth

                        DISM.exe /Online /Cleanup-image /Restorehealth

  • To close the Administrator: Command prompt window, type Exit, and then press Enter.
  • Restart the system and check if the issue resolves.

Keep us posted if the issue resolves. We are glad to help you further.

Thank you
Sachin.V
Microsoft Community

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Question Info


Last updated May 18, 2018 Views 24 Applies to: