DXDIAG showing DX12 BUT GAME STILL SHOWING THAT DX12 IS NOT SUPPORTED.

Dear Community, i have a problem that i can't understand , here are my laptop specifications,

and here is DXDIAG snap,

i want to play Forza horizon 3 but game is still asking to 

what is the the problem, media components are not an issue , i will install it, but DX12 in installed but not supported. if it is not supported then it should not be installed, if it iz installed then it should be supported,

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Are the display drivers up to date?

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It is your processor (graphics) that does not support DX12.

You need a laptop with at least a 4th generation processor (about autumn 2013) before DX12 is supported.

DX12 may be installed but it is of no use to you even though the game supports it.

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Are the display drivers up to date?

yeh i update regularly, 

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It is your processor (graphics) that does not support DX12.

You need a laptop with at least a 4th generation processor (about autumn 2013) before DX12 is supported.

DX12 may be installed but it is of no use to you even though the game supports it.

can you please tell me how to check processor family?

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Hi Abuzar,

It's good to see that you want to learn more about your computer. To check the System processor of your computer, simply press Windows+X on your keyboard, then click System. You can also right click on the Windows icon at the bottom left of the screen. Coordinating with the manufacturer of your device is an option as well.

We'll be looking forward to your feedback.

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I have the same problem too


This is my processor:

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do you have nvidia gtx 1080 or something new with hardware-dx12 support? on your screenshots its just api(driver)-dx12 and nothing else. os support and videocard support are absolutely different things.

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look for list of numbers under 'Feature Levels' - these are all DX versions that your gpu supports... it doesn't matter if first page says dx12 if your gpu does support only dx10 you wouldn't be able to run any game that requires dx11+

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thanks

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I have two video cards one is the integrated intel hd and the other is the amd radeon dedicated 8750m

From what I read does not support dx 12

thanks

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Last updated April 14, 2021 Views 3,436 Applies to: