Can't setup skype on messages app - error code 0XA1080001

Hello,

I have trouble to setup skype on the messages app of windows 10 mobile.

I always get the message "skype is currently unavaible. Please try again later" and the error code "[0 XA1080001]"

My device is a Lumia 950 DS with W10M 10586.29 and the messages app is version 2.12.9011.0

Help is very appreciated

Hi,
 

Thank you for posting your concern in Microsoft Community. I am glad to assist you.

I would suggest you to perform a soft reset on your phone and check if it helps. Check the link below for more information:


How to soft- and hard reset your Windows Phone:

Hope this helps. Do get back to us if you need further assistance with windows. We are happy to help.

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Tried several soft resets now. And also made a hard reset a few days ago, because thought this might fix it. But no luck. Still gives me the same error.

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Hi,

Sorry to know that the issue is still not resolved. Let me assist you with the issue.

I suggest you to go back to previous operating system by using the Windows Recovery tool from the below link and then you can install the Windows 10 build on your phone.

Disclaimer: Since data loss may be predicted, take a back up of your data.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

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I suggest you to go back to previous operating system by using the Windows Recovery tool from the below link and then you can install the Windows 10 build on your phone.

I already did that with no luck...

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I think it is connected to account. I set my and my wife's phone and my has error but my wife's does not. For my mobile I wrote differrent phone number than I have inserted in SIM slot. I tried to check my Skype settings but I did'nt find anything wrong.

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Question Info


Last updated September 3, 2019 Views 491 Applies to: