Build 14332. Grove will not play. Error 0x8004c029.

Build 14332. Grove will not play. Error 0x8004c029.
I can load Groove app, and log into the Groove service. Error 0x8004c029 (see attached screen shot) when any song is attempted. Have investigated suggested trouble shoot link (www.box/support). Nothing.

|
Answer
Answer

Build 14332. Grove will not play. Error 0x8004c029.
I can load Groove app, and log into the Groove service. Error 0x8004c029 (see attached screen shot) when any song is attempted. Have investigated suggested trouble shoot link (www.box/support). Nothing.

On pc go to settings>system>apps & features> advance options under Groove Music then reset app.

Of course this option doesn't exist in Windows 10 mobile so phone users will have to wait for the next build and hard reset will not fix the issue.

Chances of insider fast ring mobile users having music pass subscriptions are very high so I don't understand why would Microsoft purposely release an update that literally breaks one of their most used apps that users pay a subscription too. Do these users get credit or compensation for not getting service that they already paid for? How does purposely breaking the app help improve the function a mobile OS instead of giving users another reason to abandon the platform?

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer

The 14342 Mobile Build has been released

https://blogs.windows.com/windowsexperience/2016/05/16/announcing-windows-10-mobile-insider-preview-build-14342/

Issue should be resolved after upgrade to this build.

Erik Moreau

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 2, 2021 Views 627 Applies to: