Windows Update stuck at "checking for updates"

Hello,

after updating Windows 11 preview from build 25163 to 25169 I experienced the issue stated in the title. Then I rolled back to 25163 and Windows Update worked correctly. Finally installed the latest build 25174 and the problem appeared again.

I tried the following methods in order to solve:

  • Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services; delete "SoftwareDistribution" and "catroot2" folders; and restart the services.

  • Running Windows Update troubleshooter: it stucks at "checking for pending restarts".

  • Restart the system.

  • Try a clean boot.

Actually I can bypass the issue by using "PSWindowsUpdate" module for Powershell, but I would like to make the regular service work correctly anyway.

So any suggestion to solve this?

Answer
Answer

Hi, thank you for the response. Actually I solved this way:

  • Restart Backgroud Intelligent Transfer Service;

  • Restart Windows Update service;

  • Run the troubleshooter.

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Question Info


Last updated March 24, 2024 Views 313 Applies to: