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April 10, 2025

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CrazyKats - BryceSor ✅

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timleeshue

Stop code: DRIVER PNP WATCHDOG

I have an Asus Zenbook. After/during the latest Windows 11 update, I am no longer able to boot into windows. I get Stop code: DRIVER PNP WATCHDOG BSOD, and sometimes INACCESSIBLE BOOT DEVICE. I can't get to the recovery environment, although BIOS is still working.

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BryceSor

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Hi timleeshue,

Check your hard drive with the manufacturer's software as it looks like it's failing, it can also be the controller or the cable to the hard drive, most of the time it's just the hard drive.

Deeplink Page (asus.com)

Windows 10 and 11 Insider Page - https://insider.windows.com/en-us/

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BryceSor

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In the bios is the hard drive still listed correctly and do you know the make and model of the hard drive?

Windows 10 and 11 Insider Page - https://insider.windows.com/en-us/

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timleeshue

In the bios is the hard drive still listed correctly and do you know the make and model of the hard drive?

Hi. Thanks for tryingto help. In the BIOS, the storage is still being recognised and listed as NVMe SSD (Intel optane).

I was thinking of trying to boot from a flash drive and performing a factory reset/removing updates

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BryceSor

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Yes you could try, I would still check the hard drive, do you know the make and model of the hard drive or the model of your computer so I can look it up.

Windows 10 and 11 Insider Page - https://insider.windows.com/en-us/

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timleeshue

It's an Asus Zenbook UX325E

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timleeshue

I think you might be correct on the hard drive issue. I tried to reinstall windows, and it couldn't find a drive to use

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BryceSor

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I will check tonight NZ time and see what can to done, did you alter any settings in the bios before this problem?

Windows 10 and 11 Insider Page - https://insider.windows.com/en-us/

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A. User

I tried to reinstall windows, and it couldn't find a drive to use

You need to load the driver

[Notebook] Troubleshooting - How to fix the problem that cannot find drives when installing Windows 11/10

Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (10th and 11th Gen Platforms)

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timleeshue

No. Nothing. Just the Win11 OS Update

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timleeshue

Thanks. That got me a little further, but i ran into the same error 5 minutes after starting the driver installation. Even when i disable VMD, the only drive recognized is the USB drive.

I really do appreciate the help

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Last updated April 12, 2025 Views 3,631 Applies to:

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