PTCL Smart TV App stopped working after auto apdates

I have been using PTCL Smart TV Application on my PC till 30 May morning. Later on, some background updates made it stop working. The application is opened. Channel list is also loaded. But after selecting a channel, nothing is shown in output pane.

I installed the latest Build 10130 hoping that it might fix the problem but in vain. I have also tried to uninstalling and reinstalling the app but result is the same. My graphic drivers are also updated.

Any work round please?

Answer
Answer

Hello Ratandeep,

Thanks for being kind to help resolve my problem. I think, there was some defender update that created the problem. Adding exception to firewall, as suggested in Method 1 resolved the problem and I am now able to view live TV broadcasting through PTCL Smart TV app  :)

Regards!

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Question Info


Last updated October 19, 2024 Views 580 Applies to: