I bought a brand new Lenovo Yoga 3. Part of the attraction was the ability to use it as a tablet with the flip screen. However, after the first reboot, the touchscreen does not work. I checked and I am current with all updates. It's a bit ironic that
the one unique thing this laptop is supposed to do does not work! How do I get it to operate? Thanks in advance to anyone who might be able to help with this.
Thank you for contacting Microsoft Community. I understand that you have an issue with touch screen.
I will surely help you to fix this issue.
This issue could have occurred due to incorrect settings or corrupt driver\software.
Apart from what Lawrence Crumb has suggested, I suggest you to try the steps listed here:
Method 1: I would suggest you to run the Hardware Troubleshooter and check if it helps.
a) Press “Windows Key + W”.
b) Type “Troubleshooting “in the search box and hit
enter.
c) Click on Hardware and sound.
d) Click on Hardware and device and follow the on-screen instructions.
Method 2: If the issue persists, I would suggest you to Enable Touch screen features and check if it helps.
a) Press Windows key + R.
b) Click Control Panel.
c) Go to Hardware and Sound.
d) Click on Pen and touch.
e) Click the touch tab. f) Enable use your finger as an input.
Method 3:
If the issue persists, I suggest you to download and install latest touch screen driver\software from the computer manufacturer website and check if it helps. https://support.lenovo.com/us/en/documents/ht104008
Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
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