Error Code: 0x80073CF9

I am not able to download Asphalt 9 from Microsoft Store. It shows Error Code: 0x80073CF9. I am on Windows 11 but I also faced this problem when I was on Windows 10. Please help.

The error Screenshot-->

System info-->

Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz

Installed RAM 8.00 GB (7.83 GB usable)

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows info-->

Edition Windows 11 Home Single Language

Version 21H2

Installed on ‎01/‎07/‎2021

OS build 22000.100

Experience Windows Feature Experience Pack 421.18901.0.3

Hi,

 

Thank you for writing to Microsoft Community Forums.

 

We understand the concern as you are trying to install Asphalt 9 on Windows 11.

 

In this scenario, we would like you to sign-out from Microsoft Store and perform the below steps and later sign-in back with the Microsoft Account.

 

Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

 

Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

 

Step 2: Run the Windows Store Apps Troubleshooter

Select the Start    button, and then select Settings> System > Troubleshoot > Other Troubleshooters, and then from the list select Windows Store appsRun the troubleshooter.

 

Step 3: Running PowerShell Command

  1. Press Windows + X key and select Windows PowerShell (Admin).

  2. Copy and paste this command, then press enter: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  3. Restart PC and check

Regards,

 

Aditya Roy

Microsoft Community – Moderator

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I performed the steps but the problem still exists. Also the Troubleshooter showed a issue which it could not fix.

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Question Info


Last updated July 13, 2024 Views 688 Applies to: