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DVD RW Drive is not Recognized by My Acer Aspire 7551 Laptop (Windows 10)

Hello,

I have an issue involving my DVD RW drive.(Optiarc DVD RW AD-7585H)

I have an Acer Aspire 7551 Laptop

I just recently upgraded to Windows 10 from Windows 7 Home Preimium

And for the most Part everything was working great as it should, But then I was going to Burn a DVD and I noticed that my Drive wasent reading on the program, So i went to the File explorer to see what could be wrong with the Drive,.......and it wasent there at all.

So I located the Device manager, only to discover that Windows 10 does recognize that it is there but that It does not recognize its function. It was placed under "Other Devices".

I have tried changing the Boot order with no progress, I even went through the Regisrty and deleted the "Upper Filters" and still nothing.

I even tried to let windows find a potential driver for it, but came up with nothing.

Is there a Firmware update coming soon, a different way to bring it back, or is it just done for?

Thanks so much for any help you can give.

Try the following:

Right-click the Start button > Command Prompt (Admin)

Then, at the command prompt type the following ( you can copy and paste) and press "Enter":

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

Restart the computer.

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Hi,

tried it but it doesn't change anything. The workaround you described was used if the DVD was not visible in the drive's list. In our case there is a driver missing, as to be seen in the picture of the first message.

Regards

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Check out this thread:

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/sony-optiarc-ad-7580-compatible-or-not-that-seems/5fb6b9c3-b082-4b00-b8f3-e94a96899a46?page=2&rtAction=1439576618133

It fixed my problem.

Good luck.

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Thanks for the hint, worked perfectly :)

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Just would like to say thank you for shearing the this thread:

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/sony-optiarc-ad-7580-compatible-or-not-that-seems/5fb6b9c3-b082-4b00-b8f3-e94a96899a46?page=2&rtAction=1439576618133


I've tired several different methods over the past few months to resolve my missing DVD driver issue. I was able to fix the missing driver within minutes by following the directions from this thread.

                                                                   

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Last updated December 28, 2023 Views 3,382 Applies to: