Can't upgrade to the latest windows 10 1903 release preview

Hi, 

I've recently clean install my laptop with the latest iso that I've downloaded from the windows insider advanced ( build 18343.1)

I'm currently on the preview ring and want to install the latest build from the release preview ring but I got an error message 

My laptop specs 

Asus x550cc

CPU- Intel 3337u 

Ram- 12GB DDR3

SSD- samsung 850 evo

GPU 1 - Intel HD graphics 4000

GPU 2- Nvidia GT 720M

Driver Info 

  • Most drivers were installed via Windows Update 

only the following driver was installed manually from the Asus website

Intel management engine 

- Audio driver ( Realtek )

 

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Answer
Answer

Please remove it and try attempting the upgrade again and you should see the update in progress. Indeed, Roger's assumption of Realtek SD card slot which Surface uses is correct.

Sumit
Volunteer Moderator- Microsoft Community

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Question Info


Last updated February 2, 2021 Views 1,301 Applies to: