Why can't I access Army Knowledge Online or AKO wemail portal from Windows 7?

I have been trying to access Army Knowledge Onlie(AKO) web portal from my laptop.  I am currently using Windows 7 and the latest version of IE.  I have also tried using the latest version of Firefox.  I have a valid internet connection as I am online and my router is online. It says, "Internet Explorer Cannot Access the Webpage."  When I try to diagnose the problem, it says that it cannot diagnose the problem.  PLEASE, someone help me!!
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Answer
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Last updated August 9, 2020 Views 6,702 Applies to:

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