I recently uploaded from IE8 to IE9 on a Win 7 Ultima 64-bit system. Previously (with IE8), I could view Netflix without problem. Now it keeps telling me to install Silverlight, which is already installed. The problem isn't just Netflix; I went to the Microsoft Silverlight web site and tried to run the demos there, with the same problem. It just tells me to install Silverlight.
I tried the following:
1. I went ahead and tried a re-install of Silverlight (without uninstalling first). It then tell me that Silverlight is already installed.
2. I uninstalled Silverlight and then did automatic installation. It says the installation is incomplete and gives me error 1603.
3. I uninstall Silverlight and also removed all items related to Silverlight (folders and registray branches). Then I do a manual install (save the silverlight.exe file to hard drive, force extraction to a specific folder, then run installation from there). That appears to install correctly. However, I then find myself back to the original problem: Silverlight won't run.
So Silverlight is apparently installed but wont run under IE9 (I tried both 64-bit and 32-bit browsers). This is the current version of IE with a stock copy of Win7 and all the current updates.
I can't find anywhere that Microsoft provides support to Silverlight. Their community forums seem to be for developers only. Since this seems to be a joint IE9 and Silverlight problem, I was hoping someone here might have a solution.