Script Error - when trying to print - hotmail/web pages

Suddenly unable to print anything from web or hotmail - script error on line 2036!! tried everything - no luck.  Printing word docs ok
 

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Last updated May 16, 2018 Views 1,049 Applies to:

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Hi janemarie60,

Step 1:

I see that many users have come across the issue and then have fixed it by running Internet Explorer as an Administrator.

a. Right click on the Internet Explorer icon.

b. Select ‘Run as Administrator’.

c. Print and see if it goes successful. If it fails, go to step 2.

Step 2:

Disable script debugging:

a. Open Internet Explorer, click the Tools button, and then click Internet Options.

b. In the Internet Options dialog box, click the Advanced tab.

c. Click to select the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box.

d. Click OK to close the Internet Options dialog box.

Check if you come across the issue.
How to troubleshoot script errors in Internet Explorer on Windows-based computers:
http://support.microsoft.com/kb/308260

Regards,
Manasa P – Microsoft Support.

 

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