res://ieframe.dll/preview.js in IE9 Win 7 - cannot print from websites

Cannot print using either <Ctrl>P or the tools dropdown menu. Get this error: res://ieframe.dll/preview.js

 

Can anyone help?

 

Question Info


Last updated November 24, 2018 Views 29,334 Applies to:
Answer
Answer

Hi,


Try the following steps and check if it helps:


Step 1:

a. Click Start, and then type "cmd" (without quotes) in the Start Search box.
b. Right-click “cmd” in the Programs list, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
c. At the command prompt, the following line, and then press ENTER:
regsvr32 ole32.dll
regsvr32 actxprxy.dll
d. Check if the issue is fixed.

Step 2:

Reset Internet Explorer settings


Note
: Resetting the Internet Explorer setting would delete all the browsing history, saved passwords and forms on your computer.

Regards,
Afzal Taher
Microsoft Support Engineer

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