Redirect Loop. What can I do now?

When i try login on my website in admin panel after entering login and password ( I encounter the message: This page is stuck in a redirect loop.
 have deleted my cookies but the website still gives me this error. I have also specifically deleted the cookies for this website.
What can I do now?


Question Info

Last updated July 29, 2018 Views 37 Applies to:

Hi Klinton,

A few possible reasons including a PHP script or web server configuration error can cause this behavior. To help us identify the cause of this issue, we would like to know the following information:

  • Do you only get this error when signing in to your website?
  • Do you also get the same error when using other web browsers?
  • Have you made any changes to your website or computer before experiencing this issue?

In the meantime, we recommend that you open Internet Explorer in no add-ons mode (a third-party browser extension on Internet Explorer may be causing this issue). Here's how:

  1. Press the Windows Key + R on your keyboard to open the Run dialog.
  2. Type iexplore.exe -extoff and press Enter.

Looking forward to your reply.

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