my computer is so slow but it is brand new out of the box what is wrong

i just opened my computer brand new out of the box why is it so slow

 

 

Question Info


Last updated April 18, 2019 Views 54,464 Applies to:
Answer
Hi,
 This issue can be caused by any of the below possibilities.
  1. Not enough hard drive space.
  2. Left over programs and bad files.
  3. Data Corruption.
  4. Missing Windows updates or outdated drivers.
  5. Computer is overheating.
  6. Corrupt OS.
  7. Bad Hardware.

Solution


 Reboot

          IF your computer has not been reboot recently make sure to reboot it before following any of the below steps.


Not enough hard drive space



           Verify that there is at least 200-500MB of free hard drive space. This available space    allows  the computer to have room for the swap file to increase in size as well as room for temporary files.

Hard drive corrupted or fragmented

    Run ScanDisk or something equivalent to verify there is nothing physically wrong with the computer hard drive.
    Run Defrag to help ensure that data is arranged in the best possible order.

Background programs

Remove or disable any TSRs and startup programs that automatically start each time the computer boots.

Tip: To see what programs are running in the background and how much memory and CPU they are using open Task Manager.  If you are running Windows 7 run Resmon to get a better understanding of how your computer is being used.

If you've got an antivirus scanner on the computer, spyware protection program, or other security utility make sure it's not scanning your computer in the background. Often when these programs begin to scan the computer it can decrease the overall performance of your computer.

Scan for malware

Today, spyware and other malware is a big cause of many computer problems including a slow computer. Even if an antivirus scanner is installed on the computer we recommend running a malware scan on the computer. Use the free version of Malwarebytes to scan your computer for malware.

Hardware conflicts

    Verify that the Device Manager has no conflicts. If any exist resolve these issues as they could be the cause of your problem.

Update Windows

    Make sure you have all the latest Windows updates installed in the computer.
    If you are on the Internet when your computer is slow also make sure all browser plugins are up-to-date.

Update your drivers

Make sure you've got the latest drivers for your computer, especially the latest video drivers. Having out-of-date drivers can cause an assortment of issues.

Computer or processor is overheating

Make sure your computer and processor is not overheating. Excessive heat can cause a significant decrease in computer performance since most processors automatically step the speed of the processor down to help compensate compensate for the heat related issues.


Dust, dirt, and hair can also constrict a proper air flow on your computer, which can also cause a computer to overheat. Make sure your computer case is clean and fans are not obstructed.

    Steps on cleaning your computer.

Memory upgrade

If you've had your computer for more than one year it's likely you're computer is not meeting the memory requirements for today. Today, we suggest at a minimum the computer have 1GB of memory.


Run registry cleaner

We normally do not recommend registry cleaners. However, if you have followed all of the above steps and your computer is still slow try running a registry cleaner on the computer.

Erase computer and start over

If none of the above solutions resolve your issues, it is recommended that you either reinstall Windows or erase everything and then start over.

Old computer

If your computer is older than five years come to terms that it is likely the age of the computer that is causing it to be slow. Computers progress at an alarming rate as new programs and updates for programs come out their minimum requirements increase and will cause older computers to slow down. If your computer is older than five years we suggest purchasing a new computer or just realize it is going to run slow because it is old.

Hardware issues

Finally, if your computer continues to be slow after going over each of the above recommendations it's possible that your computer is experiencing a more serious hardware related issue such as a failing component in the computer. This could be a failing or bad hard drive, CPU, RAM, motherboard, or other component.




Good luck !

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