Internet Explorer 9 32-bit crashes until I open Internet Explorer 64-bit

Hi, Im also experiencing IE9 crashes. When I do a fresh reboot it crashes when I open it. It stops crashing when I open IE9 64 bit. When I open IE9 32 bit it doesn't crash anymore, after opening the 64 bit version. I've disabled all addons except flash. I've also tried to disable the hardware rendering, but it just keeps crashing.

It also crashes when I try to pin a website to the taskbar. It always displays this error in the event manager.

 

Faulting application name: iexplore.exe, version: 9.0.7930.16406, time stamp: 0x4c7e0414

Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c

Exception code: 0xc0000005

Fault offset: 0x00022430

Faulting process id: 0x51c

Faulting application start time: 0x01cb5a6cd7746e3b

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 164360fd-c660-11df-ab4a-000a3a76be38

I hope u can help me, this is the only thing keeping me from using IE9 right now.

Francis,

 

Question Info


Last updated May 16, 2018 Views 20,765 Applies to:

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Answer
Answer

Have you tried to use Software rendering instead of Hardware? Could be a driver issue. 

To use Software rendering.

 Tools> Internet Options>  Under 'Accelerated Graphics', click on the checkbox next to 'Use software rendering instead of GPU rendering*'. Ensuring that it is checked, click on OK. Close Internet options.

Try to open the 32bit application.


Kendall Bennett
Kendall Bennett

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