iexplore.exe System error api-ms-win-downlevel-advapi32-l1-1-0.dll

I have a computer with the Windows 7 32 bit version installed.  When I click on the ie icon I get an error message:

"iexplore.exe System error

api-ms-win-downlevel-advapi32-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

How do I go about reinstalling IE or whatever it is I need to reinstall?

Answer
Answer

Hi Gordon Blue,

I see that you get error message when you click on Internet Explorer icon. I will help you with this issue.

 

1.What is the make and model of the computer?

2.Which security software is installed on the computer?

3.Did you make any changes to the computer recently?

4.Do you have any other browser installed?

 

Method 1.

Boot the computer in safe mode and check.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

 

Method 2.

You can run the Microsoft Safety Scanner to make sure that the computer is free from viruses.

Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Safety Scanner Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate viruses if any.

 

Method 3.

For issue related to Internet Explorer crash: Tips for solving problems when Internet Explorer crashes or stops working: http://windows.microsoft.com/en-US/windows7/tips-for-solving-problems-with-internet-explorer

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

 

Method 4.

I would suggest you to perform SFC scan and check if that helps. The SFC /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

For more information how to do SFC/ scan, please follow this link: http://support.microsoft.com/kb/929833

 

Refer.

How do I install or uninstall Internet Explorer 9? : http://windows.microsoft.com/en-CA/windows7/how-do-i-install-or-uninstall-internet-explorer-9

 

Try these steps and let us know the status.

Thanks.

6 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 3, 2021 Views 27,520 Applies to:

Related Forum