IE9 can't download files

Before I give up trying to download a file with IE9 and go back to Firefox does anyone have a solution?
 

Question Info


Last updated September 20, 2018 Views 11,712 Applies to:
Answer

Hi Jim,

 

Do you receive any error message when you tried to download files using Internet Explorer 9?

 

I would suggest you to try the steps mentioned below.

 

Method 1: Delete temporary internet files and then try to download

http://windows.microsoft.com/en-US/windows7/View-temporary-Internet-files

 

Method 2: Repair Internet Explorer 9

http://support.microsoft.com/kb/318378

 

Hope this information is helpful and let me know if you need any further assistance.

 

Regards,

Mouneshwar R – Microsoft Support

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