DNS problem: "internet explorer cannot display webpage"

I have been using bankofamerica.com for 10 years with no connection problems. Now I get, internet explorer cannot display webpage. I find that I get a DNS error. 
Question Info

Last updated August 16, 2018 Views 22,334 Applies to:



Thank you for keeping us posted.


You can tackle this problem two ways, first by just clearing the cache, but also by restarting the

DNS client service, which handles caching of DNS lookups.


Step 1: Clear DNS Cache

a.    Click Start, and then type cmd in the Start Search box.
b.    Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue. 
c.    At the command prompt, type the following line, and then press ENTER:

ipconfig /flushdns

This usually clears up any issues that might be occurring.

Step 2: Restart DNS Service from Services

a. Click Start, click Run, type services.msc, and then click OK.

b. Double-click DNS Client service. If you receive a Configuration Manager message, click OK.

c. In the Startup Type list, click Restart, and then click OK.

d. Close Services.

e. Restart the computer.


Hope this information helps.

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