Acrobat right click 'Convert to Adobe PDF' results in error message only in IE9 (current version)

Using the right click context menu - if I hit 'Convert to Adobe PDF' , I get a script error.( There is no problem using the Adobe icon at the top of the page). Problem disappears on reverting to IE8. I am using Acrobat 9.4.2  on Vista 64.

Details of error message:

"An error has occurred in the script on this page

Line: 11

Char: 3

Error: Permission Denied

Code: 0

URL: res:/C:\ProgramFiles (x86)\Common Files\Adobe Acrobat\ActiveX|AcroIEFavClient.dll\AcroIECapture.html

Do you want to continue running scripts on this page?"

(End of script error message)

 

 

Question Info


Last updated May 16, 2018 Views 3,563 Applies to:
Answer

Hi pedrojoseqb,

You can refer the below link Acrobat is compatible with internet explorer 9, you can see from the following article.

Compatible web browsers and PDFMaker applications | Acrobat
http://kb2.adobe.com/cps/333/333504.html

You  can try the below methods to fix the issue.
Method 1
To repair Adobe Reader or Acrobat, you must have access to the installation media (CD-ROM or DVD) or to the network path from which you originally installed the product.

A. Choose Start > Run.
B. Type appwiz.cpl in the Open textbox, and then click OK to open the Add Or Remove Programs dialog box.
C. Select Acrobat or Adobe Reader, and then click Change/Remove (Windows 2000, Windows XP) or Change (Windows Vista, Windows 7).
E. In the Setup dialog box, click Next.
F. Select Repair, and then Click Next.
G. Click Update.
H. When the process is complete, click Finish.

Method 2

I would also suggest you to repair adobe acrobat followed by reinstalling it.

Troubleshoot Flash Player installation | Windows
http://kb2.adobe.com/cps/191/tn_19166.html#main_DownloadInstall

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.