Question

Q: PROBLEM WHIT ADOBE FLASH PLAYER 10

Hello!! I have Home Vista Operation System, and I use Internet Explorer 8, but I have a trouble: I cannot see videos in Youtube page, when I try to see videos the page show this messege: "You don´t have the latest version of Flash Player". Then I go to the link and I download Adobe Flash Player 10, and i can see videos, but when I restart my computer the problem is again, and the youtube page show me the same message: "You don´t have the latest version of Flash Player. Please, do you want to give me the solution to that problem. Thank you very much!!

Answer

A:

Hi Chejo,

 

Thank you for posting your question on Windows Vista Forums.

 

Is this the first time you are facing this issue?

If Internet Explorer 8 was working fine previously, I will recommend you to try to perform a system restore on the machine to a previous date. You can follow the given link:

http://support.microsoft.com/default.aspx/kb/936212

 

It seems that the previous versions of Adobe flash player installed on the machine are interfering with Internet Explorer 8. I will recommend you to uninstall all the versions of flash player from the machine completely and then try to reinstall a fresh copy of Adobe.

You can follow the given article:

http://kb2.adobe.com/cps/191/tn_19166.html#internet_explorer

 

Alternatively, you can also try to reset Internet Explorer 8 to its default settings and verifying that Adobe Flash Player add-on is enabled.

 

Hope the above information helps. Please revert back and let us know.

Thanks & Regards

Ashish Gupta
Microsoft Answers Support Engineer

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Question Info

Views: 1,378 Last updated: May 18, 2018 Applies to: