Opening CHM files using IE8

My name is Hyeree Kang from LGelectronics.
We're developing User's manual with Adobe FrameMaker.

I have a few questions about IE8 and opening chm files.
I've recently heard that IE8 creates security warning notice when I download CHM files from web.
And when I open downloaded chm files, it doesn't show any contents.
Though our chm files have absolutely no defect, our customers may feel anxiety about opening files when they see security warning.
What can I do about this problem?
 
I look forward to hearing from you.
 

Question Info


Last updated July 26, 2018 Views 4,241 Applies to:
Answer
My name is Hyeree Kang from LGelectronics.
We're developing User's manual with Adobe FrameMaker.

I have a few questions about IE8 and opening chm files.
I've recently heard that IE8 creates security warning notice when I download CHM files from web.
And when I open downloaded chm files, it doesn't show any contents.
Though our chm files have absolutely no defect, our customers may feel anxiety about opening files when they see security warning.
What can I do about this problem?
 
I look forward to hearing from you.

Tell them to Right-click,Properties, Unblock?   <eg>

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