error message "There was a problem sending the command to the program" when trying to go to a link that is in an E-mailed message.

I have no problem accessing links when in explorer, only when trying to get to a linked site from e-mail. this problem just started today, after the latest updates were installed. And it doesn't happen every time! if I retry the link, it'll go trhrough (usually) after 3or 4 tries.

Question Info

Last updated May 16, 2018 Views 4,933 Applies to:

Hey JONsagar,


Take a look at PA Bear’s answer from this thread to make sure that the default browser is truly set as your default browser.

Default mail popup


If that doesn’t fix the problem, you can find further help with Windows Live Mail by visiting the Windows Live Solution Center – Windows Live Mail Client forum.



Microsoft Answers Support Engineer
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