Flash Player is Crashing IE.

I put Windows 7 32bit on my laptop. For the first week or so IE worked well. One day I went onto YouTube and it told me I needed flash player in order to play videos. First I had been watching videos on YouTube for a week and never had that come up. Well what ever, I put flash player on. Now everytime a page that has something that uses flash player tries to load, IE crashes. I uninstalled flash player and put it back on, still crashes. I tried using FireFox but the same thing happens, CRASHES!!

How do I stop flash player from crashing IE?

PS-I've been up and down the internet to find the answer but have yet to find something that works.

Question Info

Last updated May 16, 2018 Views 465 Applies to:

Hi MissKittyKat,

I would suggest you to uninstall all the previous version of Adobe Flash player using the uninstaller and then try to install latest Adobe.


And then download and install  the latest Flash player.


You may refer the below mentioned link.





Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

I would also suggest you to Optimize Internet Explorer.

Optimize internet explorer



 Hope this information helped!

 Thanks and regards,

 Fouzan – Microsoft support.

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